Privacy Policy

An explanation of how we collect, process, secrurely store and dispose of your personal data when using our website.

Overview

Hungry Browser Limited is dedicated to safeguarding and preserving your privacy when visiting our website and communicating with us.

Our aim is to be transparent about how we use your data and to comply with applicable data protection legislation.

This privacy policy details how we collect, process, securely store and dispose of your data.


Who are we?

Hungry Browser Limited provides User Experience Design Consultancy, primarily to clients within the UK, but sometimes further afield across Europe and the USA.

Contact Details


What data do we collect and why we collect it?

The information that we collect from you is used to enable us to provide our services to you. We collect data using the following methods/services:

Contact Forms

When you send us an enquiry through our contact form we capture and store the following data:

  • Your Name
  • Your Email Address
  • Which service(s) you are interested in
  • Project Details
  • Project Start Date
  • Project End Date
  • Project Duration
  • Project Location
  • Estimated Budget

We use this data to contact you about your enquiry. We do not share this data with any third parties.

We use Type Form to power our contact form and securely store your data.

Newseltter

When you sign up for our UX Design Newsletter we capture the following personal data: 

  • First Name
  • Email Address
  • Your consent to receive our newsletter emails

In addition MailChimp automatically collects the following data from your web browser: 

  • Language
  • Location

We use this data to send you our monthly UX Design Newsletter. We do not share this data with any third parties.

We use MailChimp to power our newsletter and process and securely store your data.

Comments

When you leave comments on our website we collect the data shown in the comments form, and also your IP address and web browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Google Analytics 

We use Google Analytics to help us collect data about how people use our website. This helps us improve the performance and relevance of our website, it's content and services. We do not collect personal data and cannot personally identify you. 

You can opt out of Google Analytics tracking by installing Google's official Opt-out Add-On.

Hotjar

In addition to Google Analytics we also use Hotjar to help us better understand how people use our website. Again, we do not collect personal data and cannot personally identify you.

Cookies

We use cookies to provide you the best experience on our website. You can find more information about each cookie that we use in our cookies policy.


Who do we share your data with?

Your privacy is important to us. We do not share your data with any third parties, apart from those listed above that we use to power specfic aspects of our website.


How long do we retain your data?

We securely store the information outlined above until you contact us to request it to be deleted.


What rights do you have over your data?

Please email: privacy@hungrybrowser.co.uk to request a copy of the data we hold about you. You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where do we send your data?

  • Our website is hosted by Dreamhost
  • Our website content is backed up using the cloud service Dropbox
  • Our contact form is powered by Typeform
  • Our newsletter sign up form is powered by MailChimp
  • Our website analytics are powered by Google Analytics & Hotjar
  • Visitor comments may be checked through an automated spam detection service

How do we protect your data?

We take the following measures to protect your personal data when visiting our website:

  • Our website is hosted on Dreamhost's secure servers
  • We use SSH to connect to and maintain our website
  • We use Wordpress to power our website and regularly update the core and plugins to safeguard against hackers
  • We use HTTPS to secure the connection between your web browser and our website
  • Where available we use two-factor authentication for third-party services/accounts 

What data breach procedures do we have in place?

If we discover a data breach on our website or at one of the services that we use, we will inform you as soon as possible.


Latest Updated

This privacy policy was last updated on 17 September 2018.

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