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BT Vision IA

We helped Crayon London develop the information architecture for BT Vision.

BT Vision

BT Vision is a leading digital TV provider, delivering a flexible digital TV service to customers through their BT Total Broadband connection. BT wanted to create a new microsite on the BT.com platform to improve the sales of BT Vision. Crayon London asked us to help develop the information architecture for the project.

The deliverables included:

  • Competitor analysis
  • Fallout report
  • Weighted sitemap
  • Content architecture
  • Page description diagrams (PDD)
  • Wireframes

The challenges encountered on this project included deciding where to better segment customers in the order journey (pre or post sales pages), determining the correct information to include/omit from the existing website and working with the new BT Vision branding guidelines.