User experience (UX/IA) blog

A collection of thoughts from our blog about User experience, Information architecture, Web design and technology.

O2 poor customer experience

O2 logo

An overview of the frustrations we had dealing with O2 Broadband and the poor business logic and customer experience that accompanied it.

DPD poor customer experience

DPD couriers logo

An overview of the frustrations we had with delivery of goods by DPD couriers and the poor customer service experience that accompanied it.

The UX lottery

lottery

A short story about what to look out for when hiring freelance UX resources.

Prototyping for UX presentation

prototyping-ux-presentation

We prepared and conducted a presentation for the UX team at Candi about how to create functional prototypes and work them in as part of the UX workflow and documentation.

LCC Life & times of a UX Designer

LCC UX designer presentation

We gave a presentation to a small group of students at London College of Communication to give them some insight into what it is like working within UX Design.

UXPin prototyping App coming soon

uxpin

The guys over at UXPin are in the process of developing an app that digitises your paper sketches and turns them into editable on screen wireframes/prototypes.

Working in UX & IA presentation

Working in UX & IA LCC Presentation

We will be delivering a short presentation about what it is like to work in the fields of User Experience and Information Architecture to the students of LCC on Thursday 24 November 2011.